Contact Us
We are here to help with download issues, site feedback, and legal requests. Before emailing, check the FAQ and guide. Many common problems are answered there.
General support and feedback:
[email protected]
DMCA and copyright notices:
[email protected]
What to include in your message
Help us respond faster by sending the details below when relevant:
- Bug reports: The X URL you tried, your device and browser, and what happened (error message, stuck progress, blank file).
- Feature requests: A short description of what you want and why it would help.
- DMCA notices: Description of the copyrighted work, the X URL, your contact details, and a good-faith statement. See our disclaimer for the full list.
Common questions
Why is my download not working?
Make sure the post is public and still available on x.com. Private accounts, deleted tweets, live Spaces without replay, and invalid URLs cannot be downloaded. Open the link in a private browser window to confirm it loads without logging in.
What formats does Doresa support?
Tweet videos download as MP4. GIFs download as MP4. X Spaces download as M4A audio. Broadcast replays download as video files when a replay exists.
Do I need an account?
No. Doresa is free and does not require registration or payment.
Do you store my downloads?
Files are kept on our servers only temporarily and are deleted within one hour. We do not maintain a public archive of user downloads.
Is Doresa affiliated with X?
No. Doresa is an independent tool and is not endorsed by X Corp.
Report misuse
If you believe someone is using Doresa to infringe copyright or violate the law, contact us at [email protected] with supporting details. We review valid reports and may restrict access when appropriate.
Business and press
For partnership or press inquiries, email [email protected] with "Press" or "Partnership" in the subject line.